What Do Human Resources Associates Do? Job Description of a Human Resources Associate
The Human Resources Associate is responsible for obtaining, recording, forwarding, and explaining human resource information. They maintain human resources records, including applications, résumés, and applicant logs.
They also verify a job candidate’s background by contacting references. The HR Associate enrolls new employees by issuing forms and applications and is responsible for verifying completion. They assist employees by explaining benefit programs and avoid legal challenges by complying with legal requirements. A crucial part of an HR Associate’s job involves maintaining manager and employee confidence by keeping human resources information confidential.
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According to the Bureau of Labor Statistics, Employment of human resources specialists is projected to grow 7 percent from 2016 to 2026, making this a good career option for those looking for a new career in the business field. Human Resources Associates work for companies large and small, in a wide variety of settings. They typically work under the supervision of a Human Resources Manager. The Human Resources Associate salary varies depending on experience.
According to the BLS, “Human resources specialists generally work in offices. Some, particularly recruitment specialists, travel extensively to attend job fairs, visit college campuses, and meet with applicants. Most human resources specialists work full time during regular business hours.”
An HR professional not only needs to have expertise in his or her field but also strong interpersonal skills and other abilities that are crucial for the job. Here are some of the important personal and professional qualities an HR professional should possess in order to be successful in this field of work.
People skills: One of the vital functions performed by HR professionals is to maintain employee relations. HR professionals are responsible for maintaining and managing employer-employee relationships, which could have a significant impact on a company’s morale. So, essentially, HR professionals should possess the emotional intelligence that is needed to support these relationships. They should also be able to help employees align their personal goals with the company’s mission.
Time management: It is particularly important for HR professionals because they are likely to be multi-tasking and dealing with diverse issues and departments within the company. So, it is important you understand how to prioritize your tasks and use your time efficiently.
Willingness to adapt and grow: In the business world, the only constant changes. Technology, for example, is always growing and evolving. So, as an HR professional, it is important that you stay open-minded and flexible to grow and adapt to the changes that are happening in your company. There are a number of dramatic differences in how HR departments worked two decades ago and how they operate now.
For example, about two decades ago, resumes were submitted via snail mail and sorted out by hand. However, now, almost all companies use applicant tracking software (ATS) systems. So, it is important that you master the tools that help you become more effective at doing your job. As an HR professional, you will also have to learn about how to work with social media and a number of other advances and changes in hiring and training processes.
Communication skills: HR professionals need superior oral and written communication skills. These skills are critical because employees turn to HR departments when they seek training, professional development or when they are looking to air their grievances. While you need to be empathetic to employees’ concerns, you also need to be extremely organized in documenting everything and making sure all concerns and issues are clearly communicated to all parties involved.
Knowledge: In order to be successful in human relations, you need to develop your knowledge of the industry. This means you may have to continue your education and training to keep up with the latest HR trends, policies, and laws. Being part of a professional organization might help you get up to speed with the latest developments in your field. It is also important you have that motivation to ask that extra question or do that additional research.
Conflict resolution: As an HR professional, there may often be times when you deal with unpleasant situations. Conflicts within the workplace could either resolve themselves or get blown out of proportion. Human resource manages will have to employ their interpersonal skills and critical thinking abilities to manage the conflict. In other words, it is up to human resources professionals to ensure that everything goes smoothly in the workplace and that is a burden that must be handled with equanimity and grace.
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